Refund policy
Refund Policy
Univoxx, LLC sells remote professional services, including communications configuration, software-related review, and related technical work. These purchases are not physical goods.
Request a refund Email william@univoxx.net within 14 days of the payment date. Include the order number, the service purchased, and the reason for the request.
When a refund may be issued
- Full refund if work has not started.
- Partial refund if only part of the service has been completed.
- No refund if the service has been fully delivered and accepted, except where required by law.
How refunds are paid Approved refunds are returned to the original payment method. Processing time depends on the customer’s bank or card issuer and is usually 5–10 business days after we issue the refund.
Cancellations You may cancel before work begins. After work has started, cancellation follows the refund rules above.
Chargebacks Please contact Univoxx before filing a chargeback so we can review the order.
Univoxx, LLC
25899 W 12 Mile Road, Suite 335
Southfield, MI 48034
william@univoxx.net